Privacy Policy
Beyond the Play
Panfinity and Beyond (“Panfinity and Beyond,” “we,” “us,” or “our”) operates Beyond the Play, a sports-themed seek-and-find game.
This Privacy Policy explains how information is collected, used, stored, and protected when you use Beyond the Play.
By using Beyond the Play, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use Beyond the Play, we may collect or process the following categories of information.
Account Information. If you create or use a player account, we may process information associated with that account, such as your player identifier, display name or username, authentication information, and information necessary to maintain your account.
Game and Progress Information. We may store information necessary to provide and maintain your game experience, including level progress, completed levels, scores, stars, XP, coins, collectibles, unlocked boosts, achievements, challenge progress, team activity, competition activity, and similar gameplay information.
Team and Community Information. Beyond the Play includes team and competitive features. We may process information such as team membership, team names, player display names, team contributions, competition results, reports submitted about teams or players, blocked-player selections, and related moderation information.
Purchase Information. Beyond the Play may offer optional in-app purchases, including virtual coins or other digital content. Purchases made through the iOS application are processed through Apple and the App Store. We do not directly receive or store your complete payment-card information.
We may receive information necessary to recognize, verify, or fulfill an in-app purchase.
Technical and Service Information. We and service providers supporting Beyond the Play may process technical information necessary to operate, secure, troubleshoot, and improve the service. This can include device or application information, network information such as IP addresses, service requests, timestamps, error information, security information, and server logs.
2. How We Use Information
We may use information to:
- Create, authenticate, and maintain player accounts.
- Save and synchronize game progress.
- Provide levels, worlds, challenges, collectibles, boosts, coins, XP, and other game features.
- Operate teams, competitions, leaderboards, and multiplayer features.
- Process and verify in-app purchases.
- Detect duplicate or invalid competition activity and protect competitive integrity.
- Process reports and blocked-player preferences.
- Investigate inappropriate behavior, abuse, fraud, cheating, or violations of our Terms.
- Maintain the security and reliability of Beyond the Play.
- Diagnose technical problems and provide customer support.
- Comply with applicable legal obligations.
- Improve the functionality and performance of the game.
We do not sell personal information for money.
3. Third-Party Services
Beyond the Play relies on third-party services to provide certain functionality.
These may include Apple, including the App Store and StoreKit for application distribution and in-app purchases, and Amazon Web Services (AWS) for cloud infrastructure, APIs, databases, authentication-related services, storage, content delivery, and other backend functionality.
These providers may process information according to their own terms and privacy policies.
We expect service providers that process user information on our behalf to protect that information appropriately and use it only for authorized purposes.
4. In-App Purchases and Virtual Items
Beyond the Play may allow players to purchase virtual currency or other digital items.
Transactions on Apple devices are processed by Apple. Panfinity and Beyond does not directly process or store your complete payment-card details.
Virtual coins, boosts, collectibles, XP, and other virtual game items do not represent real-world currency and cannot be redeemed for cash unless required by applicable law.
5. Teams, Competitions, Reports, and Blocking
Beyond the Play includes social and team-based features.
Certain information you choose to make available through these features, such as a player display name, team name, team membership, or competition results, may be visible to other players.
Players may be able to report inappropriate teams or content and block other players using tools provided within the application.
Reports may be retained and reviewed for moderation, safety, security, abuse prevention, and enforcement of our Terms and Community Guidelines.
6. Data Retention
We retain information for as long as reasonably necessary to provide Beyond the Play, maintain player accounts and progress, fulfill purchases, protect the service, resolve disputes, enforce agreements, and comply with legal obligations.
Some records may be retained for a reasonable period after an account is deleted where necessary for security, fraud prevention, transaction records, dispute resolution, or legal compliance.
When information is no longer reasonably necessary, we may delete or anonymize it.
7. Account and Data Deletion
You may request deletion of your account and associated personal information by contacting:
We may need to verify that the request comes from the account owner before processing it.
Certain information may be retained when permitted or required for legal, security, fraud-prevention, transaction, or dispute-resolution purposes.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Children's Privacy
Beyond the Play is intended for a general audience and is not designed to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information in a manner that requires parental consent or should otherwise be removed, please contact us at support@panfinityandbeyond.com.
We will investigate appropriate requests and take reasonable action as required.
10. Your Privacy Choices
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request access, correction, deletion, or information about how your data is used.
To submit a privacy request, contact support@panfinityandbeyond.com.
We may verify your identity before fulfilling certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy as Beyond the Play develops or as legal, technical, or operational requirements change.
When we make changes, we will update the “Last Updated” date above. Material changes may also be communicated through the application or website when appropriate.
12. Contact Us
For questions about this Privacy Policy or the privacy practices of Beyond the Play, contact: